Privacy Policy

1. Who We Are

RGTechRepair
Castlewellan
County Down
United Kingdom
Phone: 078 9583 4175
Email: sales@rgtechrepair.com

RGTechRepair is a provider of phone repairs, laptop repairs, refurbished device sales and mobile phone contracts.


2. What Information We Collect

We may collect and process the following data:

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Details included in contact forms or emails

  • Purchase or repair enquiry information

Website Usage Information

  • IP address

  • Browser type

  • Pages visited

  • Cookies and tracking data


3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide repair services

  • Process orders or sales enquiries

  • Arrange mobile phone contracts

  • Improve our website and services

  • Send marketing communications (only if you have opted in)

We will never sell your personal data to third parties.


4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we rely on:

  • Consent – when you opt in to marketing

  • Contract – when processing repairs or sales

  • Legitimate interest – to respond to enquiries and improve services

  • Legal obligation – where required by law


5. Cookies

RGTechRepair.com may use cookies to:

  • Improve website functionality

  • Analyse visitor behaviour

  • Enhance user experience

You can control or disable cookies through your browser settings.

If using analytics (e.g. Google Analytics), you should also mention it here.


6. How We Store Your Data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration or disclosure.

Your information is stored securely and retained only as long as necessary for business or legal purposes.


7. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://ico.org.uk

To exercise any of your rights, contact us at:
sales@rgtechrepair.com


8. Third-Party Services

We may use trusted third-party services for:

  • Website hosting

  • Payment processing

  • Email communications

  • Analytics

These providers are required to protect your data and comply with data protection laws.


9. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.


If you have any questions about this Privacy Policy or how your data is handled, please contact:

RGTechRepair
078 9583 4175
sales@rgtechrepair.com